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"Amazing staff, properly, amenities, location and nature!!! And dining!!"

"Great hotel, very helpful staff, perfect location, beautiful. "

"Nice but needed cleaning "

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"Hotel is ok, bathroom was very old, no shower cabin, installations from the 90s"

"The hotel is a little dated and would benefit from a refurbishment, but the staff were excellent and the breakfast was great. The location is superb, with plenty of facilities and convenient parking. Outstanding value for money too, as our stay was very inexpensive. If you’re looking for something modern and stylish this may not be the place, but for value it’s hard to beat."

"Great place to stay for a couple nights to explore Rila national park. Comfortable beds and beddings, great food, breakfast and dinner."

"Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall "

"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"Wonderful breakfast and dinner"

"5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!! "

"Til NYs eve vi var sent på en restaurant et par km væk fra hotellet. Vi var aldrig informeret før rejsen at det er ikke plads i Yagoda restaurant. Jeg var i kontakt med Yagoda flere gange før rejsen og jeg troede vi skal i Yagoda restaurant - afstand er vigtigt punkt når man rejser med børn. Man ryger i restauranten om aften - det var officielt æske bæger til ryger på hvert bord!"

"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."

"The hotel is in very good condition with a very harmonious environment. The access road may look authentic original, but my car for sure didn't appreciated. The staff was friendly, with no staff speaking English in the restaurant, but at least they had the menu available in English language. The food was good, with a nice presentation too. For a short stay, the options in the menu are sufficient, but for who is intending to spend longer period... they may need to consider other places to eat...

"Service was good, in a quiet area, food was good. "